Case Study:
Streamlining Payments for Security: A Success Story with Gala Technology

Introduction:

A leading UK-based Security Company, boasting over 80 professionals, was poised for a comprehensive digital renovation of their payment infrastructure. Catering to a diverse clientele – from bars, commercial businesses, nightclubs to large-scale events across the UK – they are at the forefront of delivering unparalleled security services.

Challenge:

Historically, the Security Company grappled with a convoluted payment mechanism, where voice card payments were made directly over the phone via their central office. This method not only dwindled conversion rates but also incurred hefty transaction fees and ran the risk of PCI DSS council non-compliance. The imperative was clear: to deploy a versatile, streamlined payment solution that would obliterate issues associated with clients vocally conveying sensitive credit card particulars.

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