Unleashing the Power of Simplified Payments for Housing Associations with Gala Technology

Maximise efficiency and revolutionise payment procedures with Gala Technology’s robust and versatile payment solutions, tailored to meet the unique needs of housing associations of all sizes.

Efficient payment management is at the heart of every successful housing association. From rent, utilities, deposits to service fees, juggling these payments can be a formidable task. Our mission at Gala Technology is to simplify this process, with innovative payment solutions designed to speed up, automate, and simplify your transactions.

Customised Payment Links:

Boost your payment conversion rates with personalised SMS, email, or WhatsApp communications carrying unique payment links for each tenant. SOTpay’s pay-by-link service launches a user-friendly payment page, allowing your tenants to complete transactions effortlessly.

Automated Telephone Payments:

Offer round-the-clock, branded pay-by-link IVR system, enabling tenants to make payments at their convenience, thereby reducing the need for staff assistance. Integrate this solution with your back-office systems for real-time transaction visibility.

Secure Over-the-phone Payments:

With our SOTpay Agent Assisted Payments, accept phone payments in a safe, compliant manner. Benefit from a PCI-DSS compliant environment that reduces the risk of data breaches while offering your team an intuitive dashboard for seamless tenant interaction.

Tenant-specific Web Portal:

SOTpay Web Payments provides a fully branded e-commerce payment facility, letting your tenants manage their accounts safely online. Integration with your back-office systems ensures real-time reporting and up-to-date balance information.

Automated Communication Campaigns:

Reach a wider audience with our outbound voice message, email, and SMS payment services, freeing your staff time and enhancing engagement. Ideal for informing tenants about maintenance issues, upcoming payments, service changes, and more.

Automated Direct Debits:

By integrating your Direct Debit system with additional channels, you empower tenants to manage their payments, creating an efficient and secure payment environment.

Key Product Benefits

Discover a plethora of benefits with our tailored solutions:

• Multiple payment options, enhancing tenant convenience
• Improved tenant communication
• Level 1 PCI-DSS Compliant v4.0 - The highest level of security
• 100% hosted solution, no on-site installation required
• Seamless integration with major Payment Service Providers
• Competitive call and transaction rates
• Real-time reporting dashboard
• Customisable solutions to meet your housing association's needs

Streamlining Processes with Recurring or Tokenised Payments:

Recurring Payments: Offer flexible payment plans to your tenants, such as weekly, fortnightly, monthly, etc., while avoiding costly failed payment fees.

SOTpay Tokenisation: With a single card information entry, enable faster future payments and purchases for your customers. This secure method ensures card data isn’t stored anywhere other than the issuing card company.

Housing Association Solutions Demo

Experience our suite of services firsthand by scheduling a demonstration with our payment specialists. Just provide your details and we will take care of the rest. Dive into the future of efficient payment management for housing associations with Gala Technology. Let us transform your payment processes and maximise your efficiency today.