Case Study:
Transforming the Travel Industry with Gala Technology’s Secure Payment Solutions

Introduction:

In an era of heightened digital transactions and information security, travel agencies and tour operators are faced with an ever-growing need to maintain the integrity of their client’s sensitive data. Recognising this necessity, Gala Technology steps up with their ground-breaking payment solutions that ensure not just unparalleled customer service but also steadfast security for all transaction data.

Challenge:

With the transition to a more digitised world, travel agencies are challenged with maintaining the security of sensitive customer information across various platforms including phone, internet, email, SMS, online chat, WhatsApp, and social media. The International Air Transport Association (IATA) has mandated PCI DSS compliance, which many agencies struggle to adhere to, risking hefty fines, penalties, and reputation damage.

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