Multi-Channel Payment Solutions

Discover boundless potential in the online universe with evolving payment technologies, a lifeline for start-ups and a boon for established businesses. Stay ahead of the curve and future-proof your business with the ability to embrace new communication channels as they arise.

Through our revolutionary, award-winning SOTpay innovation and SOTpay+ payment gateway, combined with our stellar suite of services from industry-leading partners, Gala Technology empowers you to: -

Take payments via website and live chat systems

Unlock seamless payments through your website and live chat systems with Gala Technology and our SOTpay+ payment gateway. Our platform packs a powerful punch with inbuilt security features like AVS, CV2 checks, 3D Secure, and Velocity Checking, letting you concentrate on business growth while we handle security.

Endorsed by Visa and Mastercard and sporting PCI-DSS Level 1 certification, SOTpay+ provides a safe environment for e-commerce transactions. Its real-time Merchant Management System enables swift problem identification, helping you mitigate potential revenue loss.

Live chat payments? We've got it covered. Send your customers a secure payment request link, letting them enter card details directly without compromising security. This feature protects you from fraud-related chargebacks, and with our PCI-DSS Level 1 certification, it’s perfect for small businesses handling a few live chat enquiries daily, right up to contact centres dealing with thousands.

Discover more about secure Online Payments by clicking here

Take secure PCI-DSS compliant card payments via telephone

Boost your telephone transactions with Gala Technology's secure, PCI-DSS compliant card payment solutions. Traditional phone payments pose risks, including fraud-related chargebacks, loss of goods, revenue, and even prosecution in case of a serious data breach. Our SOTpay and SOTpay+ payment gateway allows you to process authenticated transactions, shifting liability to the card issuer and protecting your business.

SOTpay's innovation simplifies your PCI-DSS Compliance - a stringent set of criteria imposed by the card industry for card data protection. Our system keeps card data out of the merchant environment and employs encryption/tokenisation, safeguarding against successful hacking attempts and aiding your path to PCI-DSS Compliance.

Our multi-award-winning SOTpay is particularly acclaimed for card-not-present transactions. Originally developed for secure telephone payments, it's saved businesses thousands in reduced transaction fees, all while ensuring security and evading fraud related chargebacks.

Learn more about PCI-DSS Compliant Telephone Payments by clicking here

Accept payments in person with a card reader.

Discover the perfect card reader for your business needs with Gala Technology's convenient and affordable range.

There were 2.1 billion debit and credit card transactions in the UK in March, 4.3 per cent more than in March 2022. The total spends of £77.8 billion was 5.8 per cent higher than March 2022.

Contactless payments accounted for 61 per cent of all credit card and 75 per cent of all debit card transactions.

In this contactless payment revolution, card readers are essential for businesses accepting in-person payments. Street food vendors, festival retailers, market stall holders, and craft fair attendees all benefit from the mobility and convenience of card readers. With the contactless limit increasing from £45 to £100, businesses accepting contactless payments can expect higher average order values as customers can effortlessly spend more.

Gala Technology offers a range of tailored card readers, ensuring each business finds the perfect fit Find the perfect card reader for your business by clicking here.

Portable Card Machine

Boost your bricks-and-mortar business with Gala Technology's reliable card terminals. Perfect for shops, cafés, hotels, and garages, these terminals connect seamlessly through phone lines and broadband. Rest easy knowing our terminals comply with the latest PCI PTS (Payment Card Industry PIN Transaction Security) standards.

Countertop Card Machine

Elevate your restaurant or pub experience with Gala Technology's portable card readers. Designed to meet the needs of your dynamic environment, our secure and compliant card readers allow staff members to accept payments anywhere on the premises. Rest assured, our card readers adhere to the highest PCI PTS (Payment Card Industry PIN Transaction Security) standards.

Mobile Card Machine

Unleash the power of mobility with Gala Technology's mobile card readers. Take debit and credit card payments anywhere with mobile coverage, catering to businesses on the move, including tradespeople, delivery services, and trade and market stalls. Our PCI PTS compliant card readers are equipped with either a built-in SIM card for mobile data or WiFi connectivity for seamless connections.

To explore in-person payment options with our range of terminals and find the perfect fit for your business, click here.

Accept payments via video conference

Ride the wave of video conferencing technology, a game-changer born from the Covid-19 pandemic. As remote offices and virtual entertainment flourished, millions continued to work from home. While secure payment challenges arise in non-secure environments, it also presents an opportunity for businesses to explore new payment methods.

In 2020, Gala Technology achieved a groundbreaking milestone—the world's first recorded video conferencing payment. Similar to telephone card-not-present transactions, video conferencing payments simplify PCI-DSS Compliance and mitigate fraud-related chargeback risks. With SOTpay, you can send a payment request link during a video conference chat, allowing customers to enter their details in their own environment. Monitor the transaction progress in real-time while staying connected with your customer.

Rest assured, both your business and your customer are protected, with liability for fraud-related chargebacks resting with the card issuer unless cardholder negligence is determined.

How Gala handles this.

Experience the power of personalised sales through video conferencing! We'll arrange a call with you and pitch our services during a dynamic team meeting. Once we identify the perfect product and service to boost your business and increase sales, we'll send you an agreement to sign and return, all while still in the Teams meeting. Embrace seamless and efficient collaboration!

Discover more about accepting card-not-present payments through Video Conferencing and book a demonstration by clicking here.

Accept payments via social media

Tap into the power of social media and boost your revenue! With over 54% of the global population active on social platforms, businesses have a golden opportunity to engage customers on a personal level. By offering payment options through social media Direct Messaging, you catch them at their most comfortable.

In today's fast-paced digital world, where attention spans are shorter than ever and customers seek quick solutions, making it easy for them to spend their money is crucial. Imagine the revenue potential when you can securely accept payments through social media interactions, requiring nothing more from your customers than a simple link to complete their transaction.

No matter the social platform you engage with, Gala Technology's award-winning pay-by-link solution, SOTpay, keeps card details secure outside your business environment. With top-notch authentication and protection against fraud-related chargebacks, SOTpay is a key step toward PCI-DSS Compliance.

Learn more about the power of SOTpay by clicking here

Accept payments via a QR code

Embrace the cashless revolution triggered by the Covid-19 pandemic! With fewer people carrying cash, fundraising stands and charity stalls are adapting by leveraging special QR codes on leaflets and documents. Donors can simply scan the QR code using their smartphone, choose a donation amount, and contribute effortlessly. Simplify the process even further with multiple QR codes featuring corresponding donation values.

Enter SOTpay, our multi-award-winning pay-by-link/QR code solution. Operating in the cloud and requiring no additional hardware, SOTpay supports businesses of all sizes across sectors. In a matter of seconds, SOTpay generates secure and compliant payment links and QR codes. Merchants can send payment requests via email, SMS, or any digital channel, including social media platforms. Attach quick, easy, and cost-effective payment requests to electronic or traditional paper invoices with ease.

Discover the power of QR code payments by clicking here

Set up direct debits or recurring card payments

The payment method of choice for businesses which run a subscription or membership model, such as a gym or an online craft beer supplier, a recurring payment is the act of gaining a customer’s permission to charge their bank account or payment card with a due amount on a set schedule, whether that is daily, weekly, monthly, or any other period of time.

There are two types of recurring payment, which are variable and fixed.

A variable recurring payment is when the amount charged can change from payment to payment based on usage, such as a credit card bill where the minimum amount required might fluctuate, or a telephone bill when data allowances are breached an additional data has been purchased.

A fixed recurring payment is a pre-agreed fixed sum being charged to the payer’s account, such as a subscription to Netflix or Spotify, or a membership fee to an institution, which will remain the same until both parties agree to a change of payment value

Although there are two types of recurring payment, there are various methods in which this payment can occur, including Standing Order, Direct Debit, and Recurring Card Payment, and there are undoubted benefits to each.

Our award-winning cloud-based merchant management system is designed to make claiming recurring card payments as simple and cost-effective as possible. It does not require any additional expensive hardware to set up, and Gala Technology can support recurring payments via card or Direct Debit*. Through using SOTpay+ for taking recurring card payments, it is possible that you could save up to 50% of your transaction processing fees, not to mention the time spent chasing unpaid bills that you’ll save.

To find out more about taking Recurring Payments, click here.

*Direct Debit will incur a one-off set-up fee, although no hardware is required to support the service.

Take payments using Open Banking

As technology advancements continue at a rate of knots, so do consumer behaviours and their preferences when it comes to making payments, with electronic wallets enabling contactless payment from smart phones and even watches as a modern payment method. One such advancement has been through online banking, and the process of Open Banking is the new way for consumers to pay, allowing your business to accept payments by bank transfer in a modern and safe manner.

Using Open Banking, customers make a payment to a merchant using their mobile banking app, or online banking portal, in the same way that they might make a bank transfer, but without the headache of setting up a new payment and ensuring all details such as sort code and account number are correct. It has been embraced by businesses due to major benefits, such as immediate settlement times and the way in which it removes the worry that comes with PCI-DSS Compliance, as the Open Banking process does not require card data, and therefore does not fall under PCI-DSS jurisdiction.

In September 2021, it was reported that HMRC had processed over £1bn in self-assessment tax payments, coming via more than half a million payments, which highlights the openness of your customers and clients to making payments using this method.

Open Banking also uses the most up-to-date consumer protection afforded by the Strong Customer Authentication (SCA) in line with PSD2 (Payment Security Directive) and comes with no risk of fraud-related chargebacks, which means business that use Open Banking to take payments can enjoy typically lower transaction fees than their card payments.

To learn how to futureproof your business by adopting Open Banking, click here.